FAQ

Purchasing and Delivery

Where is your store located?

  • We are At Tirupur , Tamilnadu 

Do you have an online store?

  • Yes, you can shop our entire collection online at thecomfortknits.com.

Can I place an order by phone?

  • Yes, you can place an order by calling our customer service line ( 9790009157)

Product-Specific Questions

What sizes are available?

  •  We offer a range of sizes from XS to XXL. Refer to our size chart for detailed measurements.

What materials are used?

  • Our Products are made from high-quality materials like 100% cotton, polyester, spandex, and blends to ensure comfort and durability.check description for each product for more detail .

How should I care for my innerwear?

  • We recommend machine washing in cold water and tumble drying on low heat. Avoid using bleach and fabric softeners.

What types of innerwear do you offer?

  •  We offer a variety of innerwear including briefs,Trunks , Panties , Junior trunks, bras, camisoles, and more.

Do you offer seamless innerwear?

  •  No, we do not have a range of seamless innerwear for a smooth and comfortable fit.

Are there innerwear options for different activities?

  • Yes, we offer innerwear specifically designed for activities like sports, everyday wear, and special occasions.

Fit and Comfort

How do I know which size to choose?

  • Refer to our size guide and measuring instructions. If you’re between sizes, consider the fit you prefer—snug or loose.

What should I do if my innerwear doesn’t fit well?

  • Check our return and exchange policy. We offer easy returns and exchanges to ensure you find the perfect fit.However we do not offer Returns for Innerwears for Men , Women & Kids


Shipping details

What are the shipping options?

  • We offer standard shipping of 5-6 days . Delivery times vary based on your location. Shipping rates will be specified at the checkout .
  • we do offer free delivery for purchase above 1000/-

Do you ship internationally?

  • No, we do not offer international shipping to many countries.


Returns and Exchanges

What is your return policy?

  • We accept returns within 5 days of purchase for unworn and unwashed items in their original condition. However we do not offer Returns for Innerwears for Men , Women & Kids

Customer Support

How can I contact customer support?

  • You can reach our customer support team via email, phone , Facebook or Instagram or through our website.

What if I have an issue with my order?

  •  Contact our customer support team with your order details, and we’ll resolve the issue promptly.


Promotions and Discounts

Do you offer discounts or promotions?

  • Yes, we regularly offer discounts and promotions. Sign up for our newsletter to stay updated.

Can I use multiple discount codes on a single purchase?

  • Only one discount code can be used per purchase unless otherwise specified.